Domains & billing: For all enquiries regarding domains, billing and the migration process, please contact names.co.uk directly by calling 0845 363 36337 or logging into your Online Control Panel and raising a secure support enquiry ticket. Please do not submit any support tickets regarding domains and billing to the existing VirtualNames support email.

Email & Hosting: Until your email and hosting services have been migrated to names.co.uk, you should continue to raise a support enquiry at http://www.virtualnames.co.uk/support.php (Email: support@virtualnames.co.uk) (Please note that telephone based support is no longer available on the UKServers platform and all queries must be submitted by email). As soon as your emails or hosting services have been migrated to the names.co.uk platform all support enquiries will be resolved by contacting names.co.uk directly.