If you have an account that supports mailboxes, you can access your mail using our WebMail facility. The following instructions describe how you do this.
Before you start...Before you can use WebMail you must have created a mailbox using our Web control panel - this is covered in our Online Help here. You will need the Mailbox name and Password from when you set up your mailbox. The mailbox name is usually the same as the email address for the mailbox, and the password is what you set when you created the mailbox.
Mailbox QuotaTop left of your WebMail window will be the Mailbox Usage reading. This shows you how much of your mailbox quota has been used. When your mailbox is nearly full, you should take steps to delete messages to give you more room. Currently we cannot increase the total mailbox quota you have (although this may change in the future).
Why is my mailbox always empty?If you also access your mailbox using another Mail Client (such as Microsoft Outlook) and you have set the account type in that to POP you will only see mail that hasn't been downloaded when you access WebMail. If you want to share access to a mailbox, then you should set the Account type to IMAP in your mail client - you will need to ensure that your mailbox doesn't get over-full though (see above).