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Miscellaneous FAQ

If you don't find the answer to your question here, please fill in our question form.


What are your business hours - are you a 24/7 company?

 
Whilst it feels like we do work 24 hours a day, in fact we only guarantee to be around during normal business hours 9am to 5.30pm Weekdays. That said, we do regularily monitor orders, support emails until very late in the evenings and weekends too, and will deal with orders and support as and when required.

I've lost my control panel password, what do I do?

 
Please enter your account email address here and your control panel login details will be sent to you. The email address you should enter will be the one you used when you placed your order, unless you have changed it from the control panel.

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