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Pricing/Billing FAQ

If you don't find the answer to your question here, please fill in our question form.


Do you provide a VAT Invoice?

 
Yes. To view/print Invoices for your orders online click here

I don't understand your pricing, please explain

 
Domain registration is charged for each two year period, whilst the hosting options are charged per year. This does make it a little confusing. To clarify it, here are some examples:

Registration of a .co.uk domain name and basic forwarding (ex VAT):

  • Registration fee is £8.50 for two years, ie: £4.25 per year.
  • Fee for basic forwarding is £5.00 per year.
  • You would therefore pay £13.50 + VAT = £15.86

Registration of a .com domain name and advanced forwarding (ex VAT):

  • Registration fee is £18.00 for two years, ie: £9.00 per year.
  • Fee for advanced forwarding is £10.00 per year.
  • You would therefore pay £28.00 + VAT = £32.90
Also see our plan comparison.

Are your fees inclusive of everything?

 
Yes, all registration fees include the fee paid to the naming organisation. The only 'extra' is VAT, but that is shown on the order form.

Ok, why are your prices so low - is there a catch?

 
The reason our prices are low is that we have low overheads and a highly automated registration and management system. In addition to which, domain registration prices have come down markedly in the last six months allowing us to pass on those savings to our customers - many other domain name registration companies have not done this, which is why prices vary considerably. There are no 'catches', the names are registered by us on your behalf, and belong to you (except .uk.com, .uk.net, .gb.com and .gb.net domains - see here). There are no transfer fees to pay when you move a domain to another ISP. Forwarding or hosting is charged separately from registration, but that is clearly set out in our price list and order forms.

Do you put banners on forwarded pages?

 
No. The fee we charge covers the cost of forwarding your domain, we don't need to put banners on your pages to raise extra revenue.

What would be the recurring fees payable?

 
Every year you would be charged for another years forwarding (£5 plus VAT for basic forwarding at today's prices). Additionally, depending on the domain type, every one/two years you will be charged for another two years registration (£8.50 plus VAT for a *.uk domain at today's prices).


 

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